10 September 2017

Distro Fever

Thingiverse has recently been beset by some "enterprising" individuals and small groups who think spamming forums at best tangentially related to what they have to offer is a legitimate form of advertising in this day and age. Thingiverse is owned by Makerbot, in turn owned by Stratasys. It acts as a file repository for digital files created by its community for purposes of 3D printing, CNC, Laser-cutting, and many other forms of computer-aided manufacturing and rapid prototyping. There is no advertising on the site. 

Without getting into a long, drawn-out retrospective of what Linux is, one of the great aspects of Linus Torvalds' original source code is that it can be customized to whatever extent computer engineering allows. As a result of this, there are hundreds, if not thousands of individual "flavors" of Linux, with Android being the most widespread. The trouble this paradigm presents, however, is one of saturation. Operating Systems are vast technical undertakings, and barring anything simpler than a graphing calculator, they're not handled by small groups on their downtime. Debian, for example, is the culmination of thousands of hobbyists working piecemeal over many decades. The point is that while everyone starts somewhere, "humble beginnings" aren't as endearing a selling point as they once were when there were maybe a dozen computer manufacturers worldwide with virtually none of them having any interest in the consumer market. 


Okay, first big red flag. Never, ever, ever trust anyone who uses "Good day" as a greeting. I know it's more of a language barrier thing than anything else, but I've seen too many e-mail and telemarketing scams that use this slightly-broken English to ignore it. As a rule, "Good day" is a parting phrase, especially if you're Willy Wonka and/or you really want to stick it to somebody. Call it a pet peeve, but couple this with the fact this exact same message was posted in at least 8 different interest groups, and matters start looking more than a little shady, and we're only at the first line. 

What follows is a standard laundry list of claims. While many well-known Linux or other cross-platform applications such as OpenSCAD, FreeCAD, Blender, and Inkscape are as free of charge as they are easily available, certain flavors of Linux like to separate themselves from the endless cacophony by offering included bundles of programs. It's more a stamp of approval than anything meant to be convenient. By having a program preinstalled, you're showing that it's passed your various benchmarks and is guaranteed to work, whereas some Linux flavors may not play nice with others for the sake of favoring a different suite of programs. Again, there's nothing wrong with that (though some argue whether or not it violates the various open source licenses some programs are made under, but those cases are few and far between) and it's honestly very convenient, no more guesswork for one's workflow. 

Then there's this part about giving out free goods and services:

Along with the "Good Day" greeting and the faux pas that is forum spam, another red flag is unqualified promises. Something I used to see on Yahoo! Answers all the time was someone asking a fairly vague question about Risc Management or Viral Marketing or whatever, all wrapped up with the promise, "Help me out and I'll give you anything you want."

 
Yes, yes, I know they're just a phishing operation trying to get my e-mail and can't REALLY get me anything I want, but that's precisely my point. These InventOS yahoos answering the prayers of designers and makers are making the same vague, unqualified offer that a con artist does. If your product, an operating system, is still in the alpha stage as you say, are you sure you've got the resources to back up this 
Let's start with the elephant in the room concerning the economics of this claim. Yes, everybody starts somewhere, and of course you often have to spend money in order to make money, but there's a fine line between a free sample and a free ride, to say nothing of not being able to spell freeloader without free... and load. 
While the technology behind 3D printing is nothing new, with roots going back to the early 1970s, this recent wave of "Open Source Prosumerism" that started with the original Makerbot Kickstarter campaign and the explosive popularity of the Arduino microcontroller is still fairly young. We've had a lot of promising startups rise as quickly as they fall. Many a career has been made and ruined on the power of a few calculated risks. Still, a broad range of events across the board plus a little common sense have given this particular subculture of designers/inventors/makers/artisans/what-have-you a better perspective on how to market themselves. 

Your skills have a value, even if the only cost is your time. 

Offering a service of value for free drives down that value for everyone else in that profession. It's kind of ironic that the open source nature of the software you're using to make your OS (which comes prepackaged with applications other people have made) has seemingly driven you to offer physical printing services and design consultation for free. 

As of this writing, they have no responded, and I rather doubt they will. 

Actually, they're not offering everything for free (they're just asking for volunteers to help them back up their claims). I don't personally know of any Linux distribution that makes use of Patreon, but it's not necessarily a red flag. Ubuntu has a similar business model, offering its software for free but asking fees for technical support. Google doesn't offer Android as a standalone download, instead licensing it to hardware manufacturers with part of the sales helping support further developments. So, technical support and customer service has a dollar value, but a physical print of a design someone has volunteered to me is free, so long as...? 

So, is InventOS a scam? Probably not, but they sure act like it. Between the broad, sweeping claims, sketchy "marketing" efforts, too-good-to-be-true promises of free lunches, and wait-and-see attitude towards valid questions of their business model, it's certainly hard to tell their message apart from the many offers from Nigerian diplomats trapped aboard the ISS who need me to buy them 1,000 spark plugs with unsigned checks they'll mail me before getting sent off to out of state PO boxes. More likely is that they're simply inept. 

By the way, here's what their community forums look like as of today:

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