PayPal, eBay, and Haggling (UPDATED)

UPDATE: Issue is effectively two-thirds resolved as of July 23. There's still the small matter of them not acknowledging my bank as real, but we'll cross that bridge when we come to it. 

I've been having trouble with PayPal for some time now. In short, I cannot see my account. I get an error message every time I log in, no matter what way I log in, that my action cannot be completed. It's not a password error, and it's not any sort of lockout from entering the wrong password too many times. 

This has kept me from updating my contact information (including my physical address and e-mail address), seeing my transaction history, and making payments without incurring fees. As it stands, the only ways I can use PayPal are

* Via the mobile app on my Android phone

* if I know the recipient's e-mail address (so no eBay purchases) 

* and if I use my debit card, incurring a fee for sending money 

Here's the real kicker about that debit card. The last time I was able to use PayPal, I was updating my bank information, as I'd recently joined a new one. They told me my account information was invalid, that the bank itself didn't exist. They told me to wait until it finished processing (because that's apparently a thing that happens in a time when someone's entire financial history can be summed up in a text file of less than 50KB) and that the error message was merely a sort of default warning if a bank is not a major entity like Bank of America or Wells Fargo (in my case, a local credit union). However, albeit they can't verify, presumably after all these months I've been getting this error message, they have no problem processing my debit card which is attached to that "fictional" account, and certainly have no problem charging me a fee every time I use it. It's very hard not to be cynical about these things, especially given that PayPal is no stranger to a less-than-stellar reputation in the eyes of its customers. 

Their customer service, as you might guess, has been virtually helpless when it comes to my issue, ultimately resulting in them telling me to simply try again later and that everything to do with my account looks absolutely fine on their end. My most recent call to them ended with me saying that I was tired of hearing these excuses, because that's what they are by now, and that getting me the promise of an e-mail from an account specialist. I have not heard from this person. This could well be because it's the weekend, but if that's the case, why have I been able to talk with the support personnel on their Twitter account? I initially tweeted my grievances about the complete ineptitude I'd encountered without any expectation of a response. I was screaming at a brick wall, but the brick wall answered. A few Direct Messages later, and I got this e-mail:

This is only the first step in their troubleshooting process. After three different browsers, all with caches and cookies cleared, I got the exact same "Action Could Not Be Completed" error message. 

The worst part about all this is that I made a purchase on eBay and I'm now effectively making this guy wait longer than necessary, which wouldn't even be such a bad thing (I mean, the time limit is 7 days) except I made an offer for below asking price, which is tantamount to slapping someone in the face and demanding they give you a piggyback ride. It makes a bad customer out of me, not because I don't want to pay this person in a timely manner, but because I can't. If I lived near this bookseller, I'd happily stroll on over and throw down my cash for those old paperbacks. 

Junk Mail Filler

I don't know very much about biorhythms or ever took much stock in them to begin with, but somehow fall is always a rather hectic time for me. I remember one day, just after I'd graduated college, my dad said to me, "This is probably going to feel very weird for you, huh?" When I asked him what he meant, he observed, "This will be the first August since you were maybe five years old that you won't be getting ready for school." Maybe that has something to do with it, along with the changing of the seasons (Seasonal Affective Disorder), the onset of the holidays (including my birthday, my father & mother's birthdays, Thanksgiving, Christmas, and New Year's) and all their incumbent stress.
The point is that I realized how long it had been since I made an entry here and in my frustration I'm trying to find a rational explanation for it. Years ago, all the way back on the now-defunct Yahoo!360, the first weblog I ever had, I made something of a promise that if I was going to have an online journal and build up any sort of audience or circle of friends, I should try and aim for at least one entry a month, my thinking being that my journal was like any other regular periodical, namely a magazine as I never really focused on anything topical so as to address an issue with urgency.
Another reason is that a few weeks ago I hurt my back really bad. The short version of the story is that I slept wrong. The slightly less short version of the story is that I slept wrong and my computer chair wasn't helping. In fact, said computer chair is in a dumpster and couldn't have gone that way sooner. As such, I didn't have a way to sit at my computer for long periods of time, thus making even the shortest journal entries a bit tedious. I managed to work around some of the issues this presented by hooking up my keyboard to my Playstation and using its internal browser to handle most of my networking, especially on DeviantART. I also got a new phone with a decent data plan and a fairly robust browser. The trouble with both of those is that the Playstation's text entry mode has a character limit (much like the PSP), and the phone's touchscreen keyboard is a little hard to work with.
Luckily, I've managed to inherit an old computer chair from my roommate which is just bearable enough to let me bash out a few entries here and there, particularly on my DeviantART page. That's why I'm going to be relatively brief here and just present a series of videos I'd posted to YouTube over the past few months about some junk mail I'd received... repeatedly.

The first time:


The second time:


The third time:

QuikTek

I mentioned Twitter last time, and writing about how I appreciated its versatility made me remember something. The first weblog I ever had was on Yahoo!360. I knew well of (and hated) MySpace, but hadn't heard of Facebook. I always preferred 360 to MySpace because it seemed that 360, by virtue of being a Yahoo! service, attracted a wider and more eclectic audience, whereas MySpace was almost exclusively a teen phenomenon. Call it ageism or technophobia, but it's probably safe to assume that more people have an e-mail address than a MySpace account, therefore that older and/or less tech-savvy generation still "ooh"-ing and "ah"-ing over Electronic Mail will be more likely to start up a weblog if that service is offered as part of the "packaged deal" that came with their e-mail account as opposed to seeking out an external, self-contained site that requires separate registration. In other words, on Y!360, you got more people who would probably not have otherwise started a weblog because they wouldn't want to leave their comfort zone.

Yahoo!360 is gone now, crushed underfoot by practically every other social networking site in existence, the key problem being a few unresolved technical issues (which led to my friend Vanessa tragically losing her entire account), the others being a deliberate dismantling by Yahoo! in light of a proposed buy-out of Facebook and an attempt by Yahoo! to make the networking tools of 360 a more integrated part of one's Yahoo! profile. I've archived those entries to a site called Multiply, a rather shameless MySpace knock-off. I won't link them here; they're not much to look at. Most of them recount my obsessions over my own personal pet peeve about 360 in light of other weblog sites like Multiply or Blogger, which was mobile-friendliness. I prided myself on "breaking the system" by using my PSP's built-in web-browser and wi-fi to write entries in clear defiance of desktops. It probably went a little too far; every time I got a new device, my readers would know it, evidenced by my "Hey, guess what I'm writing this on!" style of entry.

There was something I don't think I ever said on 360 and I think I never said it because I wasn't actually sure how well it would translate to text, so here goes:

The very best thing about 360 is that WE'RE ALL DIFFERENT, COMING FROM ALL WALKS OF LIFE, ALL OVER THE WORLD, and yet, at the end of the day, we're all just sitting at home in front of our computers, talking to one another.

the very worst thing about 360 is that we're all different, coming from all walks of life, all over the world, and yet, at the end of the day, WE'RE ALL JUST SITTING AT HOME IN FRONT OF OUR COMPUTERS TALKING TO ONE ANOTHER.

The point is, while I may have been seemingly singing the praises of Twitter last entry, my adoration is almost entirely conceptual; the first social networking site made with mobile networks distinctly in mind. By its very nature, it encourages people to go out into the world and not feel tethered to their undoubtedly uncomfortable desk chairs in front of their undoubtedly cluttered and cumbersome desks upon which rest their undoubtedly ghastly laptops and monolithic desktops.

To crib a saying by filmmaker Jean Cocteau: Weblogs will never truly achieve anything until they can be taken to all the same places ordinary notebooks and pens can go.

Twitter was a good start.

Tumblr appears to be the next step.

Evernote is the long stride between them.

Weblogs, V-logs, A-logs?

this is reposted from my Gamespot weblog. I decided to post it here as well for two reasons: 1)It involves a weblog I found here on Blogger and 2)The topic actually harkens back to an entry I wrote all the way back on Yahoo!360 (archived on Multiply), where the awesome phenomena of Cryptomnesia struck me and caused me to re-discover podcasts (which I called "A-Logs" in my ignorance of the obvious).

I have my PSP.

I still have my PS2.

There's also my roommate's Gamecube and the XBox a friend of mine gave me.

The only next-gen console I have is my roommate's Wii, to which I've contributed over half the games.

Suffice to say, I'm a little behind.

Don't get me wrong, I like the Wii, but I'm not totally in love with the motion control scheme (though I can't wait to play Dead Space: Extraction). At the end of the day, I'm all about kicking back on the couch with a controller in my lap, an experience the Wii makes me feel guilty for indulging in, especially considering most of the games I play the most on it are available for other consoles like the XBox360.

My present financial situation prevents me from buying an XBox360 (The only thing that makes me interested in the PS3 are Linger in Shadow, The Last Guardian, and Valkyria Chronicles... and that last one's getting a sequel for PSP anyway). There's a shortlist of games I'd want for 360, but the more I find out about them, the less inclined I am to make that wanting justify indulging myself. It's not that I find the games disappointing (not in each case, at least) but I definitely look upon this new generation of game consoles and think, "what am I really missing out on?"

The worst part of the answer I get, really, is that what I'm missing out on isn't even all that innovative. In fact, it's incredibly primitive to such a point that I've experienced them before in PC games, Myst and Marathon to be precise. To be more precise, the "missing element" I'm referring to are audiologs. In Myst, they took the form of little holograms or pieces of correspondence left on desks or bookshelves. In Marathon, they took the form of the on-screen text of the computer terminals scattered throughout each level. Similarly, Final Fantasy X-2 had you gathering spheres, which showed little video clips of bygone times and places. Metal Gear Solid had Snake's video briefings (which made me fall in video static and grainy video images in a way I didn't think was possible). Metroid Prime 2: Echoes has you cataloging various alien species you encounter and collecting logbooks and journals from past explorers long since passed on, survived only by their... er, echoes.

Some time ago, on The Escapist, I thought I'd started the perfect forum thread: "What was your first gadget?" I shared my first gadget to get the ball rolling, an RCA microcassette recorder. I did all the typical things that kids do with tape recorders: sing silly songs, do interviews or impressions, divulge thoughts and rants, and I'd be lying if I said I didn't start at least one recording with "Captain's log, stardate..." and so on. Anyway, time went on, my little handheld studio faded from memory, and I ended up giving it to my parents to help them get some recordings for a little legal trouble they were having. Suddenly, a few years ago, I was in a computer store when I suddenly started to miss my little RCA and found myself buying a Sony IC Recorder (ICD-P320). Now, I've got a small collection of digital voice recorders, at least five. I keep them scattered about and in different pockets of different jackets. I use them for everything and anything imaginable from grocery lists to driving directions to rough drafts of stories that float around in my head.

More recently, after the release of Bioshock, and all its subsequent discussions and reminisces of System Shock, made me aware of these funny little things called Audiologs. I'd never heard this term before, even though the items themselves have existed since the beginning of gaming, right down to the books on library shelves in any a number of RPGs. At first, I thought it was just referring to audio recordings. Under that narrow definition, the only past-gen experience I'd had with the things were the various audio cassettes scattered about the house in Fatal Frame. Of course, now I've learned that audiolog need not refer specifically to audio recordings, though those do seem the most interesting, the most recent to fully develop, and, in a way, the easiest to produce. Obviously, written text is the easiest in technical terms, but given that CD-ROM technology got its start back in the early 1990s, it's surprising that only a scant few games released in that era (namely System Shock) employed audio recordings as part of the game's atmosphere. Sure, Myst had sound-based puzzles, but they didn't aid the narrative backstory in any way.

Audiologs also seem like they'd just be flat out fun to make. They don't need to be long, they can be fragmented, and they needn't even be of the highest fidelity as, even in the far future, crackly static gives that extra added layer of authenticity to the game's atmosphere.

Although my forum thread didn't get many replies, The Escapist did lead me to an article written by Graeme Virtue, who I found out is the author (and principal actor) of a series of "sketches" for the One Life Left podcast, entitled "Science Officer Logs." Taking a cue from Dave Hollins, Space Cadet (the Son of Cliche radio sketches by Red Dwarf's Rob Grant and Doug Naylor), the Science Officer's Logs parody not only the concept of an audiolog, but also several gaming conventions, from ice and lava levels, to even damned escort missions. They can be found here.

In addition to that, I've just spent the past few minutes watching YouTube videos of people collecting the audiologs from Halo: ODST. I stopped out of guilt, thinking, "No, no, I should play the game, or at least own it before I go cheating like this."

So, here I am, an audiolog junky with no real way to satisfy my habit. I really hope I can afford an XBox 360 soon.

Too tired for full post.

Addendum to title: 

OR: Another Casualty of My Linux Loyalty. 

Well, OpenOffice briefly disappointed me, but thanks to some wonderful people at Yahoo! Answers, I was able to work around it and publish my short story to its own page. I'll post a full entry later on the unbelievable headache I encountered when simply trying to copy and paste text from one file into another. 

Here's the link to the story: http://matsugawa.freeservers.com/mjaladyhorse.html. 

It's still got a few formatting issues, but like I said, I'm too tired to correct it right now.